Business model generation is gaining more and more importance. Most frameworks put the customer respectivly the value proposition in the center. But most models reduce creative thinking instead of supporting it. Designing multi-sided market business models or even business models visualizing the dependency of contributions of other companies offerings is […]
Monthly Archives: January 2014
2 posts
Customer loyalty will be also on the agenda in 2014. To improve profitability in many industries customer loyalty should be in the focus of the management. But what can you expect from your customer loyalty initiatves. Zendesk has put together some number in a nice illustration to uncover some insights. […]
