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Es gilt zu klären, wie die Realisierung von Customer Centricity erfolgen sollte? Die HSG hat in der Vergangenheit ein Forschungsprojekt zu diesem […]
Simple business economics make building up and maintaining mutually value-creating relationships with customers the most promising strategy for the vast majority of […]
Discover the five critical dimensions of customer centricity in life sciences and how addressing each can transform your organization’s performance in this complex, regulated industry.
Conventional wisdom is so strong. Especially in the field of customer centricity. In workshops and classes, we always participants whether they believe […]
