Research confirms the power of customer experience as many industries enter a switching economy. A separate report validates this trend, finding that three quarters of consumers switch to a brand competitor after just one bad experience. In response to this landscape, brands and businesses must prioritise customer experience at a strategic and an operational level. find out more
Sechs Erfolgsfaktoren zur die Digitalisierung des persönlichen Verkaufs #vertrieb #kundenorientierung
Many companies we encounter in our daily work see the power of technology in delivering the traditional product or service (or something […]
Herzliche Gratulation zum Sales Excellence Award!
Die Schweizer Auszeichnung für erfolgreiche und zukunftsweisende Verkaufs- und Vertriebsinitiativen wurde den folgenden Projekten verliehen
Jan Nyholm, founding partner at WATC Consulting AG, recently published a book on leadership that is definitely worth reading: ‘Leadership, Assholes, Blockchain and YOU’
