{"id":5808,"date":"2025-10-01T07:07:00","date_gmt":"2025-10-01T06:07:00","guid":{"rendered":"https:\/\/whataboutthecustomer.com\/?p=5808"},"modified":"2025-05-06T17:14:36","modified_gmt":"2025-05-06T16:14:36","slug":"building-a-customer-centric-culture-throughout-your-organization","status":"publish","type":"post","link":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/","title":{"rendered":"Building a Customer-Centric Culture Throughout Your Organization"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

<\/p>\n

Building a truly customer-centric culture is one of the most critical yet challenging transformations a company can undertake. It requires more than policies or initiatives \u2013 it demands a deep-rooted shift in mindset and behavior that permeates every level of the organization. At WATC Consulting AG, we emphasize that this cultural change begins with strong leadership, a clear and authentic vision, and a well-defined plan that aligns all employees around the shared goal of prioritizing the customer in every decision and action.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
THE IMPORTANCE OF A CUSTOMER-CENTRIC CULTURE<\/span><\/b><\/h5>

A customer-centric culture reshapes how an organization operates by making customer needs the central focus of strategy, processes, and innovation. Without embedding this culture, customer experience efforts risk being fragmented and unsustainable. True transformation happens when customer centricity becomes a natural part of the company\u2019s DNA.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
FUNDAMENTAL ELEMENTS TO FOSTER A CUSTOMER-CENTRIC CULTURE<\/span><\/b><\/h5>
  1. Visionary Leadership and a Compelling Change Narrative<\/span><\/b>
    Cultural change starts with leaders who clearly articulate why customer centricity matters, what success looks like, and how the organization will achieve it. This narrative must be credible and consistently demonstrated through leadership actions to inspire trust and commitment.<\/span><\/li>
  2. Aligning Vision, Mission, and Core Values with Customer Focus<\/span><\/b>
    Embedding customer-centric principles into the company\u2019s foundational statements ensures that everyone understands the importance of creating value for customers. These principles should guide everyday decisions and be reflected in performance evaluations.<\/span><\/li>
  3. Empowering and Equipping Employees<\/span><\/b>
    To deliver exceptional customer experiences, employees need both the skills and the authority to act. Training programs should emphasize customer understanding, effective communication, and problem-solving capabilities. Empowered employees are motivated to take ownership of customer outcomes.<\/span><\/li>
  4. Encouraging Collaboration Across Departments<\/span><\/b>
    Eliminating silos between sales, marketing, product, and service teams is essential. When departments work together seamlessly, the organization can deliver consistent, high-quality experiences that meet or exceed customer expectations.<\/span><\/li>
  5. Listening to Customers and Taking Action<\/span><\/b>
    Regularly collecting customer feedback and using it to drive improvements shows a genuine commitment to customer needs. Closing the feedback loop helps the organization stay responsive and relevant.<\/span><\/li>
  6. Rewarding Customer-Centric Behaviors<\/span><\/b>
    Recognizing and celebrating employees who demonstrate customer-first attitudes reinforces the cultural shift. Whether through formal awards or informal praise, visible recognition motivates others to follow suit.<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    MAINTAINING MOMENTUM: A CONTINUOUS JOURNEY<\/span><\/b><\/h5>

    Building a customer-centric culture is an ongoing process, not a one-off project. Organizations must continuously evaluate their cultural health, measure progress, and adapt to changing customer expectations. Frameworks like the WATC\u2019s Customer Centricity Canvas provide valuable tools to monitor and guide this evolution.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

    \n\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.<\/p>\n","protected":false},"author":1,"featured_media":5809,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[56,364,367,389],"yoast_head":"\nBuilding a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG<\/title>\n<meta name=\"description\" content=\"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG\" \/>\n<meta property=\"og:description\" content=\"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\" \/>\n<meta property=\"og:site_name\" content=\"WATC Consulting AG\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-01T06:07:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T16:14:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"watcadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@WATC_Consulting\" \/>\n<meta name=\"twitter:site\" content=\"@WATC_Consulting\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"watcadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\"},\"author\":{\"name\":\"watcadmin\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/99856b05be0f0a2ee0d5db4886ab3562\"},\"headline\":\"Building a Customer-Centric Culture Throughout Your Organization\",\"datePublished\":\"2025-10-01T06:07:00+00:00\",\"dateModified\":\"2025-05-06T16:14:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\"},\"wordCount\":420,\"publisher\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#organization\"},\"image\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg\",\"keywords\":[\"Customer centricity\",\"Customer-centric Transformation\",\"Leadership\",\"Organisational Culture\"],\"articleSection\":[\"Blog on customer centricity\"],\"inLanguage\":\"de-DE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\",\"url\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\",\"name\":\"Building a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG\",\"isPartOf\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg\",\"datePublished\":\"2025-10-01T06:07:00+00:00\",\"dateModified\":\"2025-05-06T16:14:36+00:00\",\"description\":\"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.\",\"breadcrumb\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage\",\"url\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg\",\"contentUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg\",\"width\":1280,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/whataboutthecustomer.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Building a Customer-Centric Culture Throughout Your Organization\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#website\",\"url\":\"https:\/\/whataboutthecustomer.com\/de\/\",\"name\":\"WATC Consulting AG\",\"description\":\"Customer Centricity Advisors\",\"publisher\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/whataboutthecustomer.com\/de\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#organization\",\"name\":\"WATC Consulting AG\",\"url\":\"https:\/\/whataboutthecustomer.com\/de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2017\/03\/170316_Logo_Strategy-Consulting-WATC_Customer-centricity_Customer-Management-1.png\",\"contentUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2017\/03\/170316_Logo_Strategy-Consulting-WATC_Customer-centricity_Customer-Management-1.png\",\"width\":150,\"height\":48,\"caption\":\"WATC Consulting AG\"},\"image\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/twitter.com\/WATC_Consulting\",\"https:\/\/www.linkedin.com\/company\/watc-consulting-ag\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/99856b05be0f0a2ee0d5db4886ab3562\",\"name\":\"watcadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/308e0ab05e55ae7322c658046c7b19f0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/308e0ab05e55ae7322c658046c7b19f0?s=96&d=mm&r=g\",\"caption\":\"watcadmin\"},\"url\":\"https:\/\/whataboutthecustomer.com\/de\/author\/swpadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Building a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG","description":"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/","og_locale":"de_DE","og_type":"article","og_title":"Building a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG","og_description":"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.","og_url":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/","og_site_name":"WATC Consulting AG","article_published_time":"2025-10-01T06:07:00+00:00","article_modified_time":"2025-05-06T16:14:36+00:00","og_image":[{"width":1280,"height":628,"url":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg","type":"image\/jpeg"}],"author":"watcadmin","twitter_card":"summary_large_image","twitter_creator":"@WATC_Consulting","twitter_site":"@WATC_Consulting","twitter_misc":{"Verfasst von":"watcadmin","Gesch\u00e4tzte Lesezeit":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#article","isPartOf":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/"},"author":{"name":"watcadmin","@id":"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/99856b05be0f0a2ee0d5db4886ab3562"},"headline":"Building a Customer-Centric Culture Throughout Your Organization","datePublished":"2025-10-01T06:07:00+00:00","dateModified":"2025-05-06T16:14:36+00:00","mainEntityOfPage":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/"},"wordCount":420,"publisher":{"@id":"https:\/\/whataboutthecustomer.com\/de\/#organization"},"image":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage"},"thumbnailUrl":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg","keywords":["Customer centricity","Customer-centric Transformation","Leadership","Organisational Culture"],"articleSection":["Blog on customer centricity"],"inLanguage":"de-DE"},{"@type":"WebPage","@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/","url":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/","name":"Building a Customer-Centric Culture Throughout Your Organization | WATC Consulting AG","isPartOf":{"@id":"https:\/\/whataboutthecustomer.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage"},"image":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage"},"thumbnailUrl":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg","datePublished":"2025-10-01T06:07:00+00:00","dateModified":"2025-05-06T16:14:36+00:00","description":"Building a customer-centric culture through strong leadership, employee empowerment, cross-functional teamwork, and ongoing adaptation.","breadcrumb":{"@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#primaryimage","url":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg","contentUrl":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2025\/05\/Team_1.jpg","width":1280,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/whataboutthecustomer.com\/de\/2025\/building-a-customer-centric-culture-throughout-your-organization\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/whataboutthecustomer.com\/de\/"},{"@type":"ListItem","position":2,"name":"Building a Customer-Centric Culture Throughout Your Organization"}]},{"@type":"WebSite","@id":"https:\/\/whataboutthecustomer.com\/de\/#website","url":"https:\/\/whataboutthecustomer.com\/de\/","name":"WATC Consulting AG","description":"Customer Centricity Advisors","publisher":{"@id":"https:\/\/whataboutthecustomer.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/whataboutthecustomer.com\/de\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/whataboutthecustomer.com\/de\/#organization","name":"WATC Consulting AG","url":"https:\/\/whataboutthecustomer.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2017\/03\/170316_Logo_Strategy-Consulting-WATC_Customer-centricity_Customer-Management-1.png","contentUrl":"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2017\/03\/170316_Logo_Strategy-Consulting-WATC_Customer-centricity_Customer-Management-1.png","width":150,"height":48,"caption":"WATC Consulting AG"},"image":{"@id":"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/twitter.com\/WATC_Consulting","https:\/\/www.linkedin.com\/company\/watc-consulting-ag"]},{"@type":"Person","@id":"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/99856b05be0f0a2ee0d5db4886ab3562","name":"watcadmin","image":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/308e0ab05e55ae7322c658046c7b19f0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/308e0ab05e55ae7322c658046c7b19f0?s=96&d=mm&r=g","caption":"watcadmin"},"url":"https:\/\/whataboutthecustomer.com\/de\/author\/swpadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/posts\/5808"}],"collection":[{"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/comments?post=5808"}],"version-history":[{"count":15,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/posts\/5808\/revisions"}],"predecessor-version":[{"id":5825,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/posts\/5808\/revisions\/5825"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/media\/5809"}],"wp:attachment":[{"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/media?parent=5808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/categories?post=5808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/whataboutthecustomer.com\/de\/wp-json\/wp\/v2\/tags?post=5808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}