{"id":5377,"date":"2024-04-08T10:38:10","date_gmt":"2024-04-08T09:38:10","guid":{"rendered":"https:\/\/whataboutthecustomer.com\/?p=5377"},"modified":"2024-04-08T10:39:45","modified_gmt":"2024-04-08T09:39:45","slug":"most-popular-customer-centricity-and-strategy-seminars-at-watc-academy","status":"publish","type":"post","link":"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/","title":{"rendered":"Most popular Customer Centricity and Strategy Seminars at WATC Academy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5377\" class=\"elementor elementor-5377\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-159211db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"159211db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46255870\" data-id=\"46255870\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b517cb4 elementor-widget elementor-widget-text-editor\" data-id=\"4b517cb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<p>What is customer centricity? What does being customer-centric really mean? How to transform an organisation towards customer centricity effectively and sustainably? How to allocate scarce financial and human resources to the right customers and customer groups? These are just a few of the questions our clients regularly ask us. One important way of supporting these client organisations on their way towards enhanced customer centricity lies in capability building among their leadership and staff. <\/p>\n\n\n\n<p>To this end, the WATC Academy provides bespoke training and coaching sessions as well as a number of standardised training modules. The list below provides a short overview of the most popular popular Customer Centricity and Strategy Seminars covering topics such as customer centricity, change management, strategy and leadership.<\/p>\n\n\n\n<ul><\/ul>\n\n\n\n<ol start=\"1\">\n<li><strong><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Customer_Centricity_Series\">\u201cCustomer Centricity\u201d Series<\/a><\/strong>:\u00a0\u00a0 Provides the fundamental essentials on Customer Centricity for executives of any industry (4 modules)<\/li>\n\n\n\n<li><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Change_Management_Series\"><strong>\u201cChange Management\u201d Series<\/strong><\/a>:\u00a0\u00a0 Contains the key frameworks, concepts and skills for agents of change in any industry (3 modules)<\/li>\n\n\n\n<li><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Customer_Valuation_Training\"><strong>\u201cCustomer Valuation\u201d Training<\/strong><\/a>:\u00a0\u00a0 Is an intensive seminar with highly interactive exercises for executives mainly in B2B markets (1 module)<\/li>\n\n\n\n<li><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Listening_to_Win\"><strong>\u201cListening to Win\u201d<\/strong><\/a>:\u00a0\u00a0 Helps executives of all industries assess and advance their listening skills (1 module)<\/li>\n\n\n\n<li><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Essential_Management_Series\"><strong>\u201cEssential Management\u201d Series<\/strong><\/a>:\u00a0 Provides a universal set of management skills for executives of any industry (5 modules)<\/li>\n\n\n\n<li><a href=\"https:\/\/whataboutthecustomer.com\/watc-academy\/#Thinking_Commercially_in_Life_Sciences\"><strong>\u201cThinking Commercially in Life Sciences\u201d Series<\/strong><\/a>:\u00a0\u00a0 Provides the commercial fundamentals with a special focus on biotech start-ups (5 modules)<\/li>\n<\/ol>\n\n\n\n<p>The educators at WATC Academy are all seasoned lecturers at business schools and have a wealth of experience in consultancy and line functions. They base their courses on a wealth of experience working with market leaders in a variety of industries from around the world.<\/p>\n\n\n\n<p>Want to know more?\u00a0<a href=\"https:\/\/whataboutthecustomer.com\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Please reach out<\/a> to learn about pre-defined training modules or to discuss how training and coaching sessions can be tailored specifically to your organisation\u2019s needs.<\/p>\n\n\n\n<p>  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fdfebb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fdfebb9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cece81b\" data-id=\"cece81b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24052b1 elementor-widget elementor-widget-spacer\" data-id=\"24052b1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is customer centricity? What does being customer-centric really mean? How to transform an organisation towards customer centricity effectively and sustainably? How to allocate scarce financial and human resources to the right customers and customer groups? These are just a few of the questions our clients regularly ask us. One important way of supporting these [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1566,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[56,114,364,367,384,101,353],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Most popular Customer Centricity and Strategy Seminars at WATC Academy | WATC Consulting AG<\/title>\n<meta name=\"description\" content=\"What is customer centricity? What does being customer-centric really mean? How to transform an organisation effectively and sustainably? How to allocate scarce financial and human resources to the right customers and customer groups? WATC Academy provides trainings in Customer Centricity.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Most popular Customer Centricity and Strategy Seminars at WATC Academy | WATC Consulting AG\" \/>\n<meta property=\"og:description\" content=\"What is customer centricity? What does being customer-centric really mean? How to transform an organisation effectively and sustainably? How to allocate scarce financial and human resources to the right customers and customer groups? WATC Academy provides trainings in Customer Centricity.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\" \/>\n<meta property=\"og:site_name\" content=\"WATC Consulting AG\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-08T09:38:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-08T09:39:45+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2016\/03\/watc_academy.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1086\" \/>\n\t<meta property=\"og:image:height\" content=\"416\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"watcadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@WATC_Consulting\" \/>\n<meta name=\"twitter:site\" content=\"@WATC_Consulting\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"watcadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\"},\"author\":{\"name\":\"watcadmin\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#\/schema\/person\/99856b05be0f0a2ee0d5db4886ab3562\"},\"headline\":\"Most popular Customer Centricity and Strategy Seminars at WATC Academy\",\"datePublished\":\"2024-04-08T09:38:10+00:00\",\"dateModified\":\"2024-04-08T09:39:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\"},\"wordCount\":309,\"publisher\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#organization\"},\"image\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2016\/03\/watc_academy.png\",\"keywords\":[\"Customer centricity\",\"Customer valuation\",\"Customer-centric Transformation\",\"Leadership\",\"Training\",\"Transformation\",\"WATC Academy\"],\"articleSection\":[\"Blog on customer centricity\"],\"inLanguage\":\"de-DE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\",\"url\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/\",\"name\":\"Most popular Customer Centricity and Strategy Seminars at WATC Academy | WATC Consulting AG\",\"isPartOf\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/whataboutthecustomer.com\/de\/2024\/most-popular-customer-centricity-and-strategy-seminars-at-watc-academy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2016\/03\/watc_academy.png\",\"datePublished\":\"2024-04-08T09:38:10+00:00\",\"dateModified\":\"2024-04-08T09:39:45+00:00\",\"description\":\"What is customer centricity? 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