{"id":4442,"date":"2019-10-10T09:25:43","date_gmt":"2019-10-10T08:25:43","guid":{"rendered":"http:\/\/whataboutthecustomer.com\/?p=4442"},"modified":"2019-10-10T09:25:46","modified_gmt":"2019-10-10T08:25:46","slug":"customer-experience-design-industrieroboter","status":"publish","type":"post","link":"https:\/\/whataboutthecustomer.com\/de\/2019\/customer-experience-design-industrieroboter\/","title":{"rendered":"Customer Experience Design \/\/ Industrieroboter"},"content":{"rendered":"\n<p><strong>Projektfokus<\/strong><br>Neugestaltung der Kundenerfahrung f\u00fcr einen f\u00fchrenden, globalen Hersteller von Industrierobotern<br> <\/p>\n\n\n\n<ul><li>Verstehen des Kaufprozesses, der Erwartungen und der Entscheidungstreiber innerhalb der Buying Center der Kunden<\/li><li>Blueprinting der internen Prozesse, um Abweichungen von Kundenerwartungen zu identifizieren<\/li><li>Neugestaltung der Kundenerfahrung f\u00fcr die wertvollsten Kundensegmente<\/li><\/ul>\n\n\n\n<p> <strong>Ergebnisse<\/strong><br> Die optimierte und zielgerichtetere Kundenerfahrung f\u00fchrte zu einem wesentlich gr\u00f6sseren Erfolg im Markt und zu einer Verbesserung der Wettbewerbsposition des Klienten.<\/p>\n\n\n\n<p><br><strong> Hauptfokus<\/strong><\/p>\n\n\n\n<ul><li>Smart Data &#8211; Kundeninformationen 40%<\/li><li>Optimierung des Gesch\u00e4ftsmodells 0%<\/li><li>Design von Kundenerfahrungen 50%<\/li><li>Transformation 10%<\/li><li>Kulturwandel 0%<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>ProjektfokusNeugestaltung der Kundenerfahrung f\u00fcr einen f\u00fchrenden, globalen Hersteller von Industrierobotern Verstehen des Kaufprozesses, der Erwartungen und der Entscheidungstreiber innerhalb der Buying Center der Kunden Blueprinting der internen Prozesse, um Abweichungen von Kundenerwartungen zu identifizieren Neugestaltung der Kundenerfahrung f\u00fcr die wertvollsten Kundensegmente Ergebnisse Die optimierte und zielgerichtetere Kundenerfahrung f\u00fchrte zu einem wesentlich gr\u00f6sseren Erfolg im Markt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4085,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[343],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience Design \/\/ Industrieroboter | WATC Consulting AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whataboutthecustomer.com\/de\/2019\/customer-experience-design-industrieroboter\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Design \/\/ Industrieroboter | WATC Consulting AG\" \/>\n<meta property=\"og:description\" content=\"ProjektfokusNeugestaltung der Kundenerfahrung f\u00fcr einen f\u00fchrenden, globalen Hersteller von Industrierobotern Verstehen des Kaufprozesses, der Erwartungen und der Entscheidungstreiber innerhalb der Buying Center der Kunden Blueprinting der internen Prozesse, um Abweichungen von Kundenerwartungen zu identifizieren Neugestaltung der Kundenerfahrung f\u00fcr die wertvollsten Kundensegmente Ergebnisse Die optimierte und zielgerichtetere Kundenerfahrung f\u00fchrte zu einem wesentlich gr\u00f6sseren Erfolg im Markt [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whataboutthecustomer.com\/de\/2019\/customer-experience-design-industrieroboter\/\" \/>\n<meta property=\"og:site_name\" content=\"WATC Consulting AG\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-10T08:25:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-10T08:25:46+00:00\" \/>\n<meta property=\"og:image\" 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