{"id":4436,"date":"2019-10-09T20:57:40","date_gmt":"2019-10-09T19:57:40","guid":{"rendered":"http:\/\/whataboutthecustomer.com\/?p=4436"},"modified":"2019-10-09T20:57:42","modified_gmt":"2019-10-09T19:57:42","slug":"kundenorientierung-elektromotoren","status":"publish","type":"post","link":"https:\/\/whataboutthecustomer.com\/de\/2019\/kundenorientierung-elektromotoren\/","title":{"rendered":"Kundenorientierung \/\/ Elektromotoren"},"content":{"rendered":"\n<p><strong>Projektschwerpunkte<\/strong><\/p>\n\n\n\n<p>Strategieentwicklung f\u00fcr einen globalen Hersteller von Industrieg\u00fctern, um sich im zunehmenden Wettbewerb in der Branche der Elektromotoren zu behaupten.<\/p>\n\n\n\n<ul><li>Verbesserung der Qualit\u00e4t der gewonnen Erkenntnisse \u00fcber Kunden und Makler, um das Potential des k\u00fcrzlich eingef\u00fchrten Net Promoter Score Systems besser zu nutzen<\/li><li>Identifikation der Wachstumsbarrieren und ihrer Gr\u00fcnde aus der Sicht der Kunden<\/li><li>Mobilisieren des globalen Managements mit Hilfe von unbestreitbaren Fakten<\/li><li>Vorantreiben der Entwicklung einer neuen Wachstumsstrategie, einer stark verbesserten Kundenerfahrung und eines klaren Umsetzungsplans<\/li><\/ul>\n\n\n\n<p><strong>Ergebnisse<\/strong><br>Die gewonnenen Erkenntnisse erm\u00f6glichten es, bisher bestehende Vorurteile \u00fcber Kunden und Makler zu widerlegen. Das globale Managementteam k\u00fcmmerte sich um die tats\u00e4chlich relevanten Themen. Die neue Strategie hatte den erwarteten positiven Einfluss im Markt und f\u00fchrte zu einem Kulturwandel innerhalb des Unternehmens.<br><\/p>\n\n\n\n<p><strong> Hauptfokus<\/strong><br> \u2022 Smart Data &#8211; Kundeninformationen 30%<br> \u2022 Optimierung des Gesch\u00e4ftsmodells 0%<br> \u2022 Design von Kundenerfahrungen 30%<br> \u2022 Transformation 30%<br> \u2022 Kulturwandel 10%<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Projektschwerpunkte Strategieentwicklung f\u00fcr einen globalen Hersteller von Industrieg\u00fctern, um sich im zunehmenden Wettbewerb in der Branche der Elektromotoren zu behaupten. Verbesserung der Qualit\u00e4t der gewonnen Erkenntnisse \u00fcber Kunden und Makler, um das Potential des k\u00fcrzlich eingef\u00fchrten Net Promoter Score Systems besser zu nutzen Identifikation der Wachstumsbarrieren und ihrer Gr\u00fcnde aus der Sicht der Kunden Mobilisieren [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4195,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[343],"tags":[59],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kundenorientierung \/\/ Elektromotoren | WATC Consulting AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whataboutthecustomer.com\/de\/2019\/kundenorientierung-elektromotoren\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundenorientierung \/\/ Elektromotoren | WATC Consulting AG\" \/>\n<meta property=\"og:description\" content=\"Projektschwerpunkte Strategieentwicklung f\u00fcr einen globalen Hersteller von Industrieg\u00fctern, um sich im zunehmenden Wettbewerb in der Branche der Elektromotoren zu behaupten. Verbesserung der Qualit\u00e4t der gewonnen Erkenntnisse \u00fcber Kunden und Makler, um das Potential des k\u00fcrzlich eingef\u00fchrten Net Promoter Score Systems besser zu nutzen Identifikation der Wachstumsbarrieren und ihrer Gr\u00fcnde aus der Sicht der Kunden Mobilisieren [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whataboutthecustomer.com\/de\/2019\/kundenorientierung-elektromotoren\/\" \/>\n<meta property=\"og:site_name\" content=\"WATC Consulting AG\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-09T19:57:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-09T19:57:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2019\/05\/Elektrischer_antrieb.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2250\" \/>\n\t<meta property=\"og:image:height\" content=\"1500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta 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