{"id":186,"date":"2014-01-14T17:07:27","date_gmt":"2014-01-14T16:07:27","guid":{"rendered":"http:\/\/watc.smilla.li\/?p=186"},"modified":"2015-10-13T10:06:11","modified_gmt":"2015-10-13T09:06:11","slug":"building-customer-loyalty","status":"publish","type":"post","link":"https:\/\/whataboutthecustomer.com\/de\/2014\/building-customer-loyalty\/","title":{"rendered":"Building Customer Loyalty"},"content":{"rendered":"<p>Customer loyalty will be also on the agenda in 2014. To improve profitability in many industries customer loyalty should be in the focus of the management. But what can you expect from your customer loyalty initiatves. Zendesk has put together some number in a nice illustration to uncover some insights.<\/p>\n<p><a href=\"http:\/\/watc.smilla.li\/wp-content\/uploads\/2014\/01\/zendesk_loyalty-rewards.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-large wp-image-187 alignleft\" src=\"http:\/\/watc.smilla.li\/wp-content\/uploads\/2014\/01\/zendesk_loyalty-rewards-384x1024.jpg\" alt=\"zendesk_loyalty-rewards\" width=\"384\" height=\"1024\" srcset=\"https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2014\/01\/zendesk_loyalty-rewards-384x1024.jpg 384w, https:\/\/whataboutthecustomer.com\/wp-content\/uploads\/2014\/01\/zendesk_loyalty-rewards-112x300.jpg 112w\" sizes=\"(max-width: 384px) 100vw, 384px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>As you can see, customer loyalty initiatives can affects a lot of different behaviors of customers. Stay longer with a company, order more, do cross-sell, refer to friends and colleagues. <a href=\"http:\/\/www.zendesk.com\/resources\/building-customer-loyalty\" target=\"_blank\">jump<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer loyalty will be also on the agenda in 2014. To improve profitability in many industries customer loyalty should be in the focus of the management. But what can you expect from your customer loyalty initiatves. Zendesk has put together some number in a nice illustration to uncover some insights. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[62],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Building Customer Loyalty | WATC Consulting AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whataboutthecustomer.com\/de\/2014\/building-customer-loyalty\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building Customer Loyalty | WATC Consulting AG\" \/>\n<meta property=\"og:description\" content=\"Customer loyalty will be also on the agenda in 2014. 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